Employee Performance and Recognition

Employee performance appraisals and goal setting are handled through a formalized process utilizing a Performance Management System. In accordance with our emphasis on safety, every employee in our Company is required to include a safety element in their Performance Appraisal Plan or is held accountable to a safety scorecard at their facility. This is one of our management approaches to ensuring safety is a common goal across our organization.

Exceptional performance in the U. S. is rewarded via the Applause Recognition Program, which provides immediate feedback and recognition of employee contributions. An employee is rewarded based on his/ her individual contribution beyond his/her daily duties, while performing at a superior level. Eight defined criteria are used to assess employee contributions, focusing on safety and the environment, customer satisfaction and productivity. Last year, 56% of the awards were issued to individuals in recognition for contributions to safety.